Help Documents Library

Please note that images in these documents and videos may not match all images on the platform due to continuous platform improvements. The steps in these self-help tools are still accurate.

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User Guides

DCC Candidate User Guide

DCC Provider User Guide

Account Settings

Direct Care Careers - Frequently Asked Questions

How to change languages

How to change languages (Spanish)

User Login/Sign UP

How to log in (Spanish)

How to register a Corporate or Affiliate Employer

How to register as a CDS Employer

How to register as a new employee

How to register as an affiliate company

How to register as an Individual Employer

How to reset your password

How to reset your password (Spanish)

How to sign up as a new state

How to sign up as a new state (Spanish)

How to sign up as an employee

How to sign up as an employee (Spanish)

How to sign up as an employer

How to sign up as an employer (Spanish)