Terms of Use



The Direct Care Careers (DCC) website (“Site”) provides states, providers, and direct service professionals with information regarding employment opportunities, educational opportunities, and learning to advance the knowledge of those who use it. You may contribute to and use the Site if you agree to abide by these Terms of Use.

The Site is provided in partnership with the Altarum Institute (“Altarum,” “our,” “us,” “we”) and Advancing States ("ADvancing States", "us", "we" or "our"). These Terms of Use (“Terms”, “Agreement”) outline your use of the Site. This Agreement sets forth the general terms and conditions of your use of the Site and any of our websites or other online services (collectively, "Website" or "Services"). Please read these Terms carefully. 

By using our Site, you agree that you have read and understood, and, as a condition of your use of the Site, you agree to be bound by these Terms. You further acknowledge that your use of the Site may be subject to additional terms and conditions, including our Privacy Policy, which is part of this Agreement. If you do not agree to these Terms, you are not permitted to access or use the Site.



When your account is created, and you use the Site, the information provided must be truthful. You agree to update your information to keep it accurate and complete. Use of the Site by anyone under the age of eighteen (18) is prohibited.



If you create an account on the Site, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.



Subject to these Terms and our Privacy Policy, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Site. You may download content from our Site only for your personal, non-commercial use unless you obtain Altarum’s written permission to do otherwise. You also agree that you will create, access, and/or use only one user account, and you will not share access to your account with any third party. Using our Site does not give you ownership of any intellectual property rights in our Site or the content you access.



We reserve the right to cancel, interrupt, modify, or remove any content. Resources and education courses offered are subject to the Disclaimers and Limitation of Liability sections that follow.



You give us, third-party vendors, and third-party partners permission to use, display, host, share, and back up any personal identifying information, such as your name, address, email address, phone number, professional experience, work history, and certifications and the like (“User Content”) that you may share on the Site. By submitting any of this information, you also permit us to identify you by your username and as the contributor of User Content.

We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms.



Users may have the ability to access and/or use content provided by other users, and/or other third parties and links to websites and services maintained by third parties. Altarum cannot guarantee that such content, in the Site or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Altarum and ADvancing States disclaim any responsibility or liability related to your access or use of such third-party content.



“Protected Health Information” means information related to a person’s physical or mental health, such as:
Medical history, family history, medical diagnosis, health background, and current health status, sexual behavior, and sexual orientation; Demographic information, including race, ethnicity, marital status, salary, education, political, religious, and trade union information; Information related to the diagnosis and treatment of health conditions, over-the-counter and prescription medications, laboratory test results, and payments for treatment and health insurance information; Other information under applicable law such as HIPAA or an equal State law covering the use or sharing of PHI and as defined by HIPAA.

If you choose to upload and or share any PHI to this Site, you do so at your own risk and it may be re-disclosed and not protected by HIPAA. Altarum and ADvancing States cannot protect the confidentiality of this type of information if uploaded or shared on this Site and is in no way liable or responsible for not doing so.



We are constantly changing and improving our Site. We may add or remove functions, features, or requirements, and we may suspend or stop a feature altogether. Altarum or ADvancing States may terminate your use of any feature for any reason. None of Altarum and ADvancing States, their contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the “Altarum and ADvancing States Parties”) shall have any liability to you for any such action. You can stop using our Site at any time.



You acknowledge and agree that any access to or use of the Site is at your own risk. We make no warranty that our services will meet your requirements or be uninterrupted.

We are not responsible for the content, data, or actions of third parties, and you release us, our directors, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties. No advice or information, whether oral or written, obtained from us, through us, or from our services creates any warranty not expressly stated in these Terms.

Any material downloaded or otherwise obtained through your use of our services is done at your discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. You agree that we have no responsibility or liability for the deletion of, or the failure to store or to transmit, any content or communication maintained by the service. We retain the right to create limits on use and storage at our sole discretion at any time with or without notice.



Altarum and ADvancing States will not be liable to you or any other party for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, regardless of whether we were advised of the possibility of such damage.



The Site is managed by Altarum, which is headquartered in Ann Arbor, MI. You agree that any dispute related to these Terms will be governed by the laws of the State of Michigan, excluding its conflicts of law provisions. You further consent to the personal jurisdiction of and exclusive venue in the federal and state courts located in and serving Washtenaw County, Michigan as the legal forum for any such dispute.



We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes. In all cases, your continued use of the Site after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.

If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).



Altarum wants to make sure that all Site users feel safe and comfortable while using our Site. When using our Site, think carefully about what information you share.

We may remove or edit inappropriate content or activity reported to us or suspend, disable, or terminate access to all or part of the Site. You are prohibited from using our Site to share content that:

  • Contains illegal content or promotes illegal activities with the intent to commit such activities. We do not allow content that may be deemed inappropriate.
  • Contains credible threats or organizes acts of real-world violence. We do not allow content that creates a genuine risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages harm.
  • Harasses others. Abusive or otherwise inappropriate content directed at other Users is not allowed.
  • Violates intellectual property, privacy, or other rights. Do not share content that you do not have the right to share, claim content that you did not create as your own, or otherwise infringe or misappropriate someone else’s intellectual property or other rights. Always attribute materials used or quoted by you to the original copyright owner.
  • Spams others. Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.
  • Otherwise violates the Altarum DCC Terms of Use. Please note that specific training content may have additional rules and requirements.

You also aren’t allowed to:

  • Do anything that violates local, state, national, or international law or breaches any of your contractual obligations or fiduciary duties.
  • Share your password, let anyone access your account, or do anything that might put your account at risk.
  • Attempt to access any other user’s account.
  • Reproduce, transfer, sell, resell, or otherwise misuse any content from our Site, unless specifically authorized to do so.
  • Access, tamper with, or use non-public areas of our systems unless specifically authorized to do so.
  • Break or circumvent our authentication or security measures or otherwise test the vulnerability of our systems or networks, unless specifically authorized to do so.
  • Try to reverse-engineer any portion of our Site.
  • Try to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing.
  • Use our Site to distribute malware.
  • Impersonate or misrepresent your affiliation with any person or entity.
  • Encourage or help anyone do any of the things on this list.



You agree to indemnify and hold Altarum and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages, or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website or Services or any willful misconduct on your part.



Users will not violate the intellectual property rights of others, we reserve the right to suspend, disable, or terminate the accounts of users who infringe the copyrights, trademarks, or other intellectual property rights of others.

Altarum also respects the trademark rights of others. Accounts with any other content that misleads others or violates another’s trademark may be updated, suspended, disabled, or terminated by Altarum at its sole discretion. If you are concerned that someone may be using your trademark in an infringing way on our Site, please email us at legal@altarum.org, and we will review your complaint. If we deem it appropriate, we may remove the offending content, warn the individual who posted the content, and/or temporarily or permanently suspend or disable the individual’s account.



You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

If you have any questions about these Terms of Use, please contact us at legal@altarum.org.